Support
Questions, Solutions & Support
15 articles
- 💳 What’s the difference between the Basic (free) and Premium plans?
- 💳 I’ve just signed up for the Premium plan, but I’m getting a “no credits” message. What should I do next?
- 💳 Can I cancel my Premium subscription at any time?
- 📱 How do I redeem my credits?
- 📱 Do credits expire?
- 📱 I created an account as a student but I’m a teacher (or vice versa). What should I do?
- 📱The tools are showing as locked with a padlock. What should I do?
- 📱 How do I change my registration email?
- 📱 Where can I find the materials I’ve created?
- 🤖 How do I access the AI certification course?
- 📄 Where can I find the form to request my live/course certificate?
- 📄 When will I receive my certificate?
- 📄Where can I download my certificate?
- ⚙️ How do I change the platform language?
- ✔️ How can I join the Teachy community on WhatsApp?
